Recent Local ‘Scam’ Incidents

Recent local ‘Scam’ incidents from callers claiming to be from TPS, (Telephone Preference Service)

Telephone Preference Service (TPS) is a free service for consumers wanting to register and we would never contact you in order to obtain payment. Please be aware of companies calling claiming to be TPS or BT asking for a fee to register/renew an expired or soon to expire TPS registration.

There are various companies offering services that they claim will stop unsolicited calls. TPS is not associated to any of these companies. They may be commercial companies offering services for which they charge a fee and some may be fraudulent.

TPS is concerned about such outfits misrepresenting our organisation and will collate and report misrepresentation to the appropriate regulatory bodies and will cooperate with Trading Standards and/or other agencies to investigate cases where such calls are fraudulent.

If you continue to receive these types of calls, then I would encourage you to report such calls to Citizens Advice Consumer Service (CACS) and/or Action Fraud on 0300 123 2040 or visit their website.

For further information on ‘TPS bogus calls’ we have a section alerting consumers on our website.

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