Scam Awareness – April 2021

In the previous 12 months the various types of scams have increased and currently Email and social media account hacking is on the increase as are fake texts, delivery and telephone scams.

1. Over 15,000 hacked email and social media accounts reported in one year.

If a hacker got into your email or social media account, what would they find? Health and banking information? Names and contact details for your friends and family? Private photos and messages? For most people, it’s at least one of those.

Your email and social media accounts contain a wealth of personal information about you, which makes them a lucrative target for cyber criminals. Between February 2020 and February 2021, Action Fraud received 15,214 reports about email and social media account hacking. The majority of reports (88%) were made by individuals, with 12% of reports being made by businesses. Analysis of the crime reports revealed that Facebook, Instagram and Snapchat were the most affected social media accounts, with phishing messages being the most common tactic used by cyber criminals to lure unsuspecting victims.

The motivation behind the hacks is varied and can range from financial gain, to revenge or personal amusement. Some victims are extorted for money, whilst others have their accounts used to send malicious links to their contacts. One victim who had multiple email and social media accounts hacked paid over £2,000 to regain access to them. Another victim reported that her hacked Facebook account was used to trick her friends into sending money into a PayPal account they thought belonged to her.

You can secure your email and social media accounts in just a few minutes. Here’s what you need to do:

1: Use a strong and separate password for your email, as well as other important accounts, such as your banking or social media accounts.

2: Enable two-factor authentication (2FA). It will help to stop hackers from getting into your online accounts, even if they have your password.

3: If you can’t access your account, search the company’s online support or help pages. You’ll find information about how to recover your account.

For detailed instructions on how to reset your password or enable 2FA on your accounts, visit: https://www.actionfraud.police.uk/secureyouraccounts

2. Royal Mail: fake texts, calls and a cloned site

Fake texts purporting to be from mail and courier services have been on the rise. In this case, fraudsters attempted to wipe out a person’s entire bank balance by impersonating Royal Mail. The text informed the recipient that a parcel was being held due to an unpaid shipping fee and included a link for them to enter their personal info and bank card details.

The link in this text is disguised to look as though it points to the genuine royalmail.com website, this is done by capitalising the letter ‘I’ so it will appear to be the letter ‘L’. Therefore the link is actually ‘royaimaii.com’ which redirects you to a slick phishing website: Delete immediately.

3. Phone scam calls are on the increase:

These days for many of us genuine callers on landlines are often outnumbered by the scams callers.
Such calls are a lot more than just a nuisance.

One woman had a mobile call telling her that there was an ongoing court case against her over an unpaid tax bill. The judge and jury were on the line, the scammer told her, but if she immediately transferred payment of £999, the case would go better for her. She panicked and paid but was told it was not enough. So she went to the bank, with the scammer still on the line, and sent another £4,000. “As soon as she had done it, she realised it was a scam,” said Louise Baxter-Scott, head of the national Trading Standards scam team.

According to Trading Standards, there has been a surge in such calls during lockdown. “Everyone is at home so they are easy prey,” said Ms Baxter-Scott. And the scams are getting more sophisticated and more threatening. One currently doing the rounds, purporting to be from the National Crime Agency, claims there is a warrant out for your arrest for “serious offences”. Another common claim is that National Insurance numbers have been stolen, which might seem plausible given the number of data thefts. Although the request to immediately send money to the tax office should ring alarm bells, increasingly the calls are coming through to people’s mobile phones, often appearing as a UK number to add another layer of legitimacy.

The top three problems Trading Standards identified were:

a) people selling insurance for white goods, offering cover for fridges, freezers and washing machines
b) impersonation callers claiming to be from the NHS, BT, Amazon or utility firms
c) domestic home repairs such as boiler services and drainage

Some of these are defined as nuisance calls because they are actually selling something – albeit it something you probably do not need. Others are out-and-out scams. People are thought to receive an average of seven scam or nuisance calls per month and be aware that the scammers are particularly targeting the elderly.

David Rose

Message from the Chair – March 2021

It’s March — Happy New Year, ancient Romans!

Welcome to the third month of the year — or, if you were born before 150 B.C., the first! According to the oldest Roman calendars, one year was ten months long, beginning in March and ending in December. We can still see traces of this old system in our modern calendar: because December was the tenth month, it was named for the number ten in Latin (decem), just like September was named for seven (septem). So, what about January and February? They were just two nameless months called ‘winter.’

It is the first month of spring in the Northern Hemisphere and the first month of autumn in the Southern Hemisphere. And although March winds might blow it’s good to see the daylight hours getting longer.

The announcement of the ‘irreversible’ roadmap to bring the country out of lockdown has some key dates for our u3a. It is stressed however these are the earliest dates which could change depending on Covid transmission rates.
From March 29:
People will be able to meet outside in groups up to a maximum of 6 people who will still need to socially distance from each other. This will apply in all outdoor settings, including private gardens.
No earlier than May 17:
Further easing of limits on social contact, but gatherings of up to 30 will still not be allowed. Indoors, people will be able to meet socially in a group of 6.
No earlier than June 21:
Both the main committee and the social sub-committee will be planning a route through this road map for a gradual return to our group and social activities. Meanwhile we maintain contact with our partner venues such as the John Godber Centre –

Thanks David,
It’s great to keep up to date with what our friends are up to, we can’t wait to see everyone again soon. We’re expecting news today and hopefully by the end of the week will be able to update everyone once we’ve clarified the Government’s plans, the announcements are never 100% clear but fingers crossed we’ll have a better idea of when we’ll be able to reopen again.

Keep well and our best to all the members
Kim: John Godber Centre Manager

David Rose

Smishing scams – February 2021

‘Smishing scams’
We’ve been made aware of a scam text message targeting Barclays customers by directing them to a fake website. Here’s what you need to look out for.

Fake text messages posing as banks are nothing new – last year we saw a huge rise in the number of people reporting that they’ve received one purporting to be from Halifax.
But this one using Barclays to target victims features another twist to be wary of: it’s managed to successfully drop into people’s inboxes with the sender set as the bank itself:

These types of ‘phishing’ attempts work by rushing people into visiting a fake website, which can go on to request and steal sensitive information, such as bank details. In this case, its victims will be alarmed to read that an ‘unusual payee request’ has been ‘flagged’ on their account. Fortunately some web browsers, such as Chrome in the example below (in red) will warn you that the site is illegitimate: however, there’s no guarantee that everyone will receive a similar warning, and some may believe these convincing phishing sites to be genuine.

Phishing scam 2: ‘Lockdown support plan’ grants
Fake GOV UK communications continue to circulate, with a dodgy ‘lockdown support plan’ text now attempting to catch people out.

Once again fortunately most web browsers, such as Google Chrome in this example, will recognise that the URL is a phishing attempt and provide a warning.

Spotting and reporting phishing scams – what to do if you receive one. Report the fake text to the National Cyber Security Centre (report@phishing.gov.uk). Barclays and the other Banks also say that they will never send a text and ask you to click on a link. If you think you may have handed over your card details to scammers, you should let your bank know what’s happened immediately.

Message from the Chair

As we approach almost a year of varying levels of lockdown it prompted me to think about how that time has passed by. In some ways my perception is that it has passed quite quickly contrary to the often used expression ‘time flies when we are having fun’.

If so, then it may be because it seems faster compared to when we are bored and thus paying a lot of attention to the passage of time (remember ‘clockwatching at work’?). It is possible that our change of lifestyle to conform to the restrictions mean that to some extent we found ‘fun’ in some of the new things we have done? I’ve certainly enjoyed discovering some interesting local walks, cycle routes and increased reading time.

One theory contends that time speeds up as we get older if we consider the proportionality of time perception related to age. The older you get, the smaller one year is, as a percentage of your total life. So the years go by faster and faster. For young children Christmas and birthdays seem to take ages to come round again, not so for us older folk.

What has been missing is the mingling and social interaction with families, friends and in our u3a.Time will tell but optimistically once we get through the next few months things we have missed will start to return into everyday life.

Our February monthly meeting is a talk about ‘Poisons for Medicines’. I have seen it, found it very interesting and I do recommend it to you. There are more details later on this website.

David Rose